With extreme heat forecast over the coming days, we're encouraging our communities to stay cool — and use water wisely. Read more...
Our Contact Centre will be closed for the Australia Day public holiday and will reopen on Tuesday, 27 January. For any water or sewerage emergencies or faults, contact us 24/7 on 1300 361 644.
We're proud to provide water and sewer services to over 120,000 people in 39 localities across north-east Victoria.
Price Submission
Read our 2026-2031 Price Submission here.
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See the results of our annual ESC Outcomes Performance Report here.
What are the Permanent Water Saving Rules?
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Zero tolerance to poor behaviour
We ask that you treat our staff with courtesy and respect. Abuse, aggression or violence towards our team will not be tolerated under any circumstances.
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With extreme heat forecast over the coming days, North East Water is encouraging our community to stay cool — and use water wisely.
Latest information about call to reduce outdoor water usage in Tallangatta
North East Water is asking Tallangatta residents to be mindful of all outdoor water use until further notice, following bushfire runoff impacting the town’s drinking water supply.
Town drinking water remains clean, safe and unaffected by the Walwa–Mt Lawson bushfires
We want to reassure all customers in bushfire-affected towns that the tap water supplied by North East Water is safe to drink.
Extreme heat and high fire risk are impacting drinking water supplies in Cudgewa.